relationship marketing

Protect relations with customers
By telephone Marketing can establish and maintain customer Relationship Marketing system (Relationship Marketing). But in establish relations with customers, cannot anxious to immediately obvious and should have long-term plan. Formulate strict plan, constantly seeking to raise the level of customer service. For instance in return customers, should careful attention to the customer to already bought product, has obtained the opinions of the service call centre clerk reactions and purchase to shop assistants reaction. Write down these data would for future telephone marketing provides a variety of help.
Through the telephone of regular contact, in the human, cost is the door access the incomparable. In addition, such contact can close the enterprise and the consumer relationship, increase customer to enterprise's loyalty to make our customers more love enterprise products.